Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to admin@batterybrothers.com.au.
- All
- General Questions
- Product-Related Questions
- Services
- Ordering & Delivery
- Recycling & Sustainability
- Support
- Miscellaneous
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
General Questions
Battery Brothers is a trusted car battery retailer offering high-quality batteries for various vehicle types. We also provide professional installation services and battery recycling.
Our Warehouse is located at 21 Mill St, Riverstone NSW 2765. For more details, check out our Contact Us page.
We are open 24/7 including public holidays.
Product-Related Questions
We stock a wide range of batteries, including those for cars, motorcycles, trucks, boats, and RVs.
Use our online battery finder tool or contact our team for expert advice on selecting the correct battery for your vehicle.
Currently, we specialise in vehicle batteries and related accessories.
Services
Yes, we offer professional battery installation at our store or at your location via our mobile service.
Yes, we offer free battery testing to determine if your current battery needs replacing.
Our mobile service covers Sydney Metropolitan. Contact us to confirm if we can reach your location.
Ordering & Delivery
Yes, you can browse and purchase batteries directly on our website.
Yes, we provide same-day delivery for orders within Sydney Metropolitan and standard delivery for other locations.
We accept cash, credit/debit cards, and online payments through secure gateways like PayPal.
Recycling & Sustainability
Yes, we accept old batteries for recycling. Drop them off at our store, or we can collect them during your battery installation appointment.
Recycling prevents harmful chemicals from polluting the environment and allows valuable materials to be reused.
Support
Contact us immediately. If your battery is within the warranty period, we’ll assess it and provide a replacement if necessary.
You can contact us via phone at 1300 232 173 email at admin@batterybrothers.com.au or by using the contact form on our website.
Miscellaneous
Check out our Promotions page for current offers and discounts.
Yes, you can book an appointment through our website or by calling us directly.
Yes, we offer tailored battery solutions for fleets. Contact us to learn more about our fleet service packages.